MV Pirates of the Sundarban values your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our tour booking services, website, or customer support.
1. Information We Collect
We may collect the following information when you contact us, make a booking, or use our website:
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Full Name
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Contact Number (Mobile / WhatsApp)
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Email Address (optional)
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Number of guests, travel dates, room requirements
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Payment details (e.g., bank/bKash transaction)
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Any additional information you voluntarily provide
2. How We Use Your Information
We use your information to:
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Process and confirm your booking
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Share important tour updates and instructions
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Personalise your travel experience
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Ensure service quality and safety
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Respond to your queries or concerns
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Fulfil legal or administrative obligations
3. Data Protection & Confidentiality
Your personal data is stored securely and accessed only by authorised personnel. We take reasonable technical and organisational measures to prevent data loss, misuse, or unauthorised access.
4. Sharing of Information
We do not sell or rent your personal data to third parties. Limited information may be shared internally with our tour guides or service staff only when necessary for delivering the service you requested.
5. Payment Security
All transactions via bank, mobile banking (e.g., bKash), or other methods are handled securely. We do not store full payment details without your explicit consent and only when necessary for refund or billing purposes.
6. Use of Cookies
Our website may use cookies to enhance user experience and understand how visitors interact with the site. This helps us improve our content and performance.
7. Your Rights
You may request to:
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View or correct your personal data
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Withdraw your consent to communication
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Request deletion of your stored data
To exercise any of these rights, simply contact us.
8. Changes to This Policy
We reserve the right to update this Privacy Policy as needed. Updates will be posted on this page with the revised effective date.
9. Contact Information
For questions or concerns regarding your data privacy, please contact:
MV Pirates of the Sundarban
Lift-4 (Room No: 4G), Shatabdi Center
292 Inner Circular Road, Dhaka 1000
📞 +880 1718-159941, +880 1620-113187
📧 info@piratesofthesundarban.com
🌐 www.piratesofthesundarban.com